Question 1

How do I register my child for the Student Care?

Accepted Answer

Parents/ guardians who are interested in enrolling their child/ ward in the student care program can register through the following mean(s):

• Online Registration
Parents/ guardians may submit one application for multiple siblings.

Question 2

Payment Method

Accepted Answer

Payment Method
1. GIRO Payment
2. PayNow or OCBC PayAnyone
3. SGQR

Ace@Work SCC is a cashless centre.

Question 3

What are the selection criteria?

Accepted Answer

In the event that the school-based SCC is oversubscribed, admission will be prioritised based on the needs of the students, which could include factors such as family circumstances, younger students, students in need of financial assistance, and other needs as deemed necessary by the school.

Question 4

Who makes the final decision on the enrolment of the Student Care?

Accepted Answer

We will work closely with the school to allocate student care places based on the above selection criteria.

Question 5

When do I make the rest of the payment after I am awarded a place in the Student Care?

Accepted Answer

We will contact all successful applicants at a later date to make the rest of the payment and purchase the centre's T-shirt in school.

Question 6

What happens if my application is unsuccessful?

Accepted Answer

Parents will be informed through email if their application is not successful.

Question 7

What other dates should I be aware of?

Accepted Answer

You are strongly advised to submit your SCC registration form from: 7th November 2025.
Parents will be informed of the outcome of the registration through email from: 20th November 2025 onwards.

Question 8

Is it compulsory to buy and wear Student Care centre's T-shirt?

Accepted Answer

Please find below the following reasons for students to wear the Student Care Centre's T-shirt.

1. After a long day in school, it is important for the students to change into a clean shirt for hygiene purpose. Parents can            allow your child to take a shower too.
      2. We value the safety of your child dearly. We will be collaborating with the school to ensure that no student wearing the             centre T-shirt is allowed to leave the school premises without parent's pre-authorisation arrangement.
      3. It is also important for students to feel a sense of belonging when they are at the centre. In doing so, students will find it             easier to adapt to the centre.
      4. During holidays, it is important for school security officers and school duty personnel to be able to identify Student Care             students from other students.

Question 9

Will you be providing assessment books in the Student Care?

Accepted Answer

We will not be providing assessment books in the Student Care.
1. We aim to provide holistic education for all students in the Student Care programme, outside of academic requirements.
2. We hope parents can understand that other than academic revision, your child will also need different activities to develop socio-emotionally and physically.
3. In addition, we hope t ogive all students a venue to relax, enjoy and recharge so that they can focus better in their studies.
4. Studies have shown that if a student continues to study in an uninteresting and stressful environment, he/ she will not fare well in examinations.

Question 10

Does Student Care provide tuition?

Accepted Answer

As our SCC provides a holistic learning experience, we do not provide tuition. Our teachers will ensure the completion of children's homework.

Question 11

What happens if my child cannot finish his/ her homework within the allocated time?

Accepted Answer

1. The centre can allocate up to 2 hours for the child to complete his/ her homework.
2. If your child cannot finish his/ her homework persistently, we will contact you to discuss solutions to resolve the issue.

Question 12

Where will my child be eating lunch?

Accepted Answer

There are some tables reserved in the school canteen for the Student Care students to take their lunch. All students will queue up to collect their meals from our friendly staff.

Question 13

Where will my child be having tea break?

Accepted Answer

Your child will be having his/ her tea break in the canteen.

Question 14

How do I know what food my child is having?

Accepted Answer

Food menu will be posted on the Parents' App, Diibear, weekly.

Question 15

Late Penalty Charge

Accepted Answer

As additional cost is incurred when the Student Care Centre staff work overtime (after 7.00 pm), we regret to inform you that we have implemented the following charges for late fetching of students based on the school clock.
 
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All late penalty charges collected will be used to pay overtime fees to the Student Care Centre staff.

Question 16

Withdrawal Notice

Accepted Answer

Withdrawal
Withdrawal form should be submitted no later than the 5th day of the month. Verbal notification will not be considered.

For example:
    a) Notice date: 1-5 October, the last day of attendance of the child will be 31st October.
         You will be required to pay SCC fees for the month of October.
    b) Notice date: 6-31 October, the last day of attendance of the child will be 30th November.
         You will be required to pay SCC fees for the month of October and November.

Withdrawal before June/ December Holidays
Students who withdraw just before the June and December holiday period are not allowed to enrol in the SCC again within a period of 3 months from their last day at the SCC. Should you wish to enrol your child again within less than 3 months, you will be required to make payment for the preceding month(s).

For example:
    Notice Date: 1-5 November 2024
    Last day of Attendance: 30 November 2024
    
    a) Re-enrolment date: 1 January 2025
         Fees to be made: December 2024
   
    b) Re-enrolment date: 1 February 2025
         Fees to be made: December 2024, January 2025

c) Re-enrolment date: 1 March 2025
         Fees to be made: March 2025 onwards

Question 17

What can I do if I have other questions?

Accepted Answer

You can email your question to us directly at feedbackyhps@aceatwork.com.sg.(mailto:feedbackyhps@aceatwork.com.sg)
Alternatively, you can contact us at 8418 8798 (WhatsApp).

Student Care @ Yuhua Primary School

Student Care
@ Yuhua Primary School