Question 1

How do I register my child for the Student Care?

Accepted Answer

Parents/ guardians who are interested in enrolling their child/ ward in the student care program can register through the following mean(s):

• Online Registration

Parents/ guardians may submit one application for multiple siblings.

You are strongly advised to submit your SCC registration form from:
TBA for Existing Students
TBA for Primary 1 (2026)

Parents will be informed of the outcome of the registration through email on: TBA.

For confirmed enrolment, Ace @ Work will organise an Ace Admin Day to share more information: TBA.

Question 2

Payment Method

Accepted Answer

Payment Method
GIRO Payment
PayNow or OCBC PayAnyone
SGQR
-
Ace@Work SCC is a cashless centre.

Question 3

What are the selection criteria?

Accepted Answer

In the event that the school-based SCC is oversubscribed, admission will be prioritised based on the needs of the students, which could include factors such as family circumstances, younger students, students in need of financial assistance, and other needs as deemed necessary by the school.

Question 4

Who makes the final decision on the enrolment of Student Care?

Accepted Answer

We will work closely with the school to allocate student care places based on the above selection criteria.

Question 5

When do I make the rest of the payment after I am awarded a place in the Student Care?

Accepted Answer

We will contact all successful applicants at a later date to make the rest of the payment and purchase the centre's T-shirt in school.

Question 6

What happens if my application is unsuccessful?

Accepted Answer

Parents will be informed through email if their application is not successful.

Question 7

What happen if my child subsidy application is not approved?

Accepted Answer

Parents have to pay in full amount within a month.

Question 8

Subsidy Matters

Accepted Answer

Subsidy - Student Care Fee Assistance (SCFA) is available via the Ministry of Social and Family (MSF).
​
Do contact us if you would like to apply for the subsidy. You may visit the Ministry of Social and Family (MSF) website for more details on subsidy application.
​
Website: https://supportgowhere.life.gov.sg/schemes/SCFA/student-care-fee-assistance-scfa

Parents are required to apply subsidy on their own as per MSF guideline with effect from 1st January 2025. Link will be provided by the student care after child has been confirmed a placement with SCC.​

Please note that submission of registration form does not guarantee a place in the Student Care Programme.

In the event that the school-based SCC is oversubscribed, admission will be prioritised based on the needs of the students, which could include factors such as family circumstances, younger students, students in need of financial assistance, and other needs as deemed necessary by the school.
​
Please refer to the FAQs for a list of queries.  If the FAQs do not address your queries, you can email your questions to us directly at feedbackhips@aceatwork.com.sg.

Alternatively, you can contact us at 6926 7214. We will be happy to provide the necessary assistance.

Question 9

Is it compulsory to buy and wear Student Care Centre's T-shirt?

Accepted Answer

Please find below the following reasons for students to wear the Student Care Centre's T-shirt.

After a long day in school, it is important for the students to change into a clean shirt for hygiene purpose. Parents can allow your child to take a shower too.
We value the safety of your child dearly. We will be collaborating with the school to ensure that no student wearing the centre T-shirt is allowed to leave the school premises without parent's pre-authorisation arrangement.
It is also important for students to feel a sense of belonging when they are at the centre. In doing so, students will find it easier to adapt to the centre.
During holidays, it is important for school security officers and school duty personnel to be able to identify Student Care students from other students.

Question 10

Does Student Care provide tuition?

Accepted Answer

As our SCC provides a holistic learning experience, we do not provide tuition. Our teachers will ensure the completion of children's homework.

Question 11

What happens if my child cannot finish his/ her school homework within the allocated time?

Accepted Answer

The centre can allocate up to 2 hours for the child to complete his/ her homework.
If your child cannot finish his/ her homework persistently, we will contact you to discuss solutions to resolve the issue.

Question 12

Where will my child be eating lunch?

Accepted Answer

There are some tables reserved in the school canteen for the Student Care students to take their lunch. All students will queue up to collect their meals from our friendly staff.

Question 13

Where will my child be having tea break?

Accepted Answer

Your child will be having his/ her tea break in the canteen.

Question 14

How do I know what food my child is having?

Accepted Answer

Food menu will be posted on the Parents' App, Diibear, weekly.

Question 15

Late Penalty Charge

Accepted Answer

As additional cost is incurred when the Student Care Centre staff work overtime (after 7.00 pm), we regret to inform you that we have implemented the following charges for late fetching of students based on the school clock.

All late penalty charges collected will be used to pay overtime fees to the Student Care Centre staff.

Question 16

Withdrawal Procedure

Accepted Answer

Withdrawal
Withdrawal form should be submitted no later than the 5th day of the month. Verbal notification will not be considered.

For example:
    a) Notice date: 1-5 October, the last day of attendance of the child will be 31st October.
         You will be required to pay SCC fees for the month of October.

b) Notice date: 6-31 October, the last day of attendance of the child will be 30th November.
         You will be required to pay SCC fees for the month of October and November.

Withdrawal before June/ December Holidays
Students who withdraw just before the June and December holiday period are not allowed to enrol in the SCC again within a period of 3 months from their last day at the SCC. Should you wish to enrol your child again within less than 3 months, you will be required to make payment for the preceding month(s).

For example:
    Notice Date: 1-5 November 2024
    Last day of Attendance: 30 November 2024
    
    a) Re-enrolment date: 1 January 2025
         Fees to be made: December 2024
   
    b) Re-enrolment date: 1 February 2025
         Fees to be made: December 2024, January 2025

c) Re-enrolment date: 1 March 2025
         Fees to be made: March 2025 onwards

Question 17

What can I do if I have other questions?

Accepted Answer

You can email your question to us directly at feedbackprps@aceatwork.com.sg.
Alternatively, you can contact us at 6996 2051 / 8418 8498 (WhatsApp).

Student Care
@ Pasir Ris Primary School

How can we help?

How do I register my child for the Student Care?

Payment Method

What are the selection criteria?

Who makes the final decision on the enrolment of Student Care?

When do I make the rest of the payment after I am awarded a place in the Student Care?

What happens if my application is unsuccessful?

What happen if my child subsidy application is not approved?

Subsidy Matters

Is it compulsory to buy and wear Student Care Centre's T-shirt?

Does Student Care provide tuition?

What happens if my child cannot finish his/ her school homework within the allocated time?

Where will my child be eating lunch?

Where will my child be having tea break?

How do I know what food my child is having?

Late Penalty Charge

Withdrawal Procedure

What can I do if I have other questions?

Student Care @ Pasir Ris Primary School

How can we help?

How do I register my child for the Student Care?

Payment Method

What are the selection criteria?

Who makes the final decision on the enrolment of Student Care?

When do I make the rest of the payment after I am awarded a place in the Student Care?

What happens if my application is unsuccessful?

What happen if my child subsidy application is not approved?

Subsidy Matters

Is it compulsory to buy and wear Student Care Centre's T-shirt?

Does Student Care provide tuition?

What happens if my child cannot finish his/ her school homework within the allocated time?

Where will my child be eating lunch?

Where will my child be having tea break?

How do I know what food my child is having?

Late Penalty Charge

Withdrawal Procedure

What can I do if I have other questions?

Student Care
@ Pasir Ris Primary School